Tech Support
Tech Support for existing or new clients:
NOT A CLIENT?
Get a FREE IT assessment to evaluate your systems to identify vulnerabilities, optimize performance, and ensure your technology is aligned with your business needs. With a clear understanding of your IT landscape, we can be ready to deliver proactive support that minimizes downtime and keeps your operations running at full speed.
Remote IT Support
Getting Remote IT support with Computer Technologies Group, Inc. is easiest for existing clients who opt into our monitoring platform through our IT Care Plan. This allows us to remotely take control of their devices with no overhead. If you are a new client who isn't covered by an IT Care Plan, we may utilize an alternative means to connect to your device and address your IT issues.
Please follow the Remote IT Support instructions below and choose depending on which option best applies to you.
It's easier than ever for us to support you remotely as an existing customer.
Businesses who opt into our monitoring platform have the benefit of their IT support being one click away!
If you need us to address an IT issue, give us a call, send an email, or login to our portal. We will contact you and connect to your device as long as it has internet connectivity. If you don't have our IT Services plan, then we will need to utilize an alternate means to remotely connect to your device and address your IT issue.
Computer Technologies Group, Inc. provides a range of IT support services for desktops, laptops, servers, printers, program errors, and staff management through our IT Care Plan.
Tech Support For Your Business
Empower your business with a robust, data-driven approach to IT management and tech support. Our advanced remote monitoring and management solution is designed to harness the power of real-time data, ensuring your IT environment is optimized, secure, and compliant—all while you focus on what matters most: growing your business.
Are You Prepared For Windows 11?
For compliance purposes, your organization may need to
upgrade all Windows devices running Windows 10,
to Windows 11 in order to remain secure.
Tech Support Plan
Control IT costs in a time of uncertain economic challenges by establishing a selection of Tech Support hours and software services.
With a tech support plan, our monitoring and cybersecurity software allow your staff to securely work, and empower you to keep IT challenges from holding back your business.
Control
Costs
Hardware Support
Keep your business running smoothly with our dedicated hardware support services. We ensure your critical devices are optimized, secure, and always ready to perform, reducing downtime and extending the life of your IT investments.
Device Monitoring
We leverage comprehensive, real-time data from our advanced agents to identify and resolve IT issues before they impact your business. Our team of experts utilizes these insights to deliver rapid response and minimize downtime, enhancing your team's productivity and keeping operations running smoothly.
Wicked
Fast
Stay
Connected
Network Operations & Security
From optimizing Wi-Fi connectivity to securing your data, Computer Technologies Group, Inc offers comprehensive network solutions that ensure seamless connections, robust security, and efficient performance. We troubleshoot, configure, and enhance your network.
Cybersecurity First
We prioritize security. All our tools utilize Multi-Factor Authentication (MFA), providing robust protection for your sensitive data. Additionally, as a fully insured Managed Service Provider, we give you peace of mind knowing that your IT assets are professionally managed and protected. Our advanced security practices, including encrypted communications and regular security audits, ensure your infrastructure remains secure against emerging threats.
Wicked
Reliable
